Who can use our services?
Children & young people with a serious or life-limiting condition.
Families living in the Demelza catchment area of Kent & Medway, East Sussex or South East London (specifically the boroughs of Bexley, Greenwich, Bromley, Southwark, Lambeth and Lewisham).
Referrals can be made before birth up to the 16th birthday for non-urgent care and up to the 18th birthday for specialist nursing such as end of life care.
Making a referral
To make a referral, you can either download a referral form or complete a referral form online.
If you choose to complete the referral form online, this should take approximately 10 minutes to complete but please note, progress cannot be saved.
Once the form is completed you will receive an email requesting an e signature agreeing to Demelza’s Confidentiality, Data Protection & Consent Statement, please therefore read this document carefully before signing.
If you have any questions about Demelza’s services, please call 01795 845280 or email demelza.referrals@demelza.org.uk.
Urgent referrals
If there is a need for immediate or short notice support from Demelza, please contact the local Lead Nurse by telephone first. This will enable key information to be gathered and support a prompt assessment and admission, should we be able to assist. Such referrals may relate to end of life care, use of bereavement suite or symptom management.
- Kent and Medway - Lead Nurse: 01795 845200
- South East London - Lead Nurse: 0208 859 9800
- East Sussex - Lead Nurse: 01323 446474